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Privacy policy

Bustan Home Trading LLC ("Bustan Home", "we") respects your privacy. This policy explains what personal data we collect when you use bustanhome.ae and how we use it, in line with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.

Last updated 1 September 2026

Information we collect

  • Account and order details: your name, email, phone number and delivery addresses.
  • Order history: the products you buy and your delivery preferences.
  • Communications: messages you send us by email, WhatsApp or our contact forms.
  • Technical data: basic device and usage information needed to run the website securely.

How we use it

We use your information to process and deliver orders, contact you about your delivery, provide customer support, and — only if you subscribe — send our newsletter. We never sell your personal data.

Sharing

We share only what is necessary with service providers who help us operate (for example, hosting and email delivery), under confidentiality obligations. We may disclose information where required by UAE law.

Storage & security

Your data is stored securely and kept only as long as needed for the purposes above or as required by law. Passwords are encrypted and never visible to our team.

Your rights

You may request access to, correction of, or deletion of your personal data, and you can unsubscribe from marketing at any time. Contact us at hello@bustanhome.ae.

Cookies

We use essential cookies and local storage to remember your language, bag and sign-in. We do not use third-party advertising cookies.